At TMC SERVICES Property Maintenance Ltd., we are committed to providing professional, transparent, and high-quality services. Please review the following terms carefully before proceeding with any work.

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1. Quote Validity

• All quotes are valid for 30 days from the date of issue.
• After this period, we reserve the right to reassess and adjust pricing based on current material and labor costs.

2. Payment Terms

• For small jobs (£500+): A 50% deposit is required to secure a booking. The remaining 50% is payable upon job completion.
• For larger projects (e.g., kitchens, bathrooms, decorating): The same 50/50 payment structure applies.

3. Cancellation Policy

• If the client cancels the job within 5 working days after accepting the quote (and the deposit has been received), a 20% fee of the total job cost or £300 (whichever is greater) will apply.
• Cancellations before this period are free of charge.

4. Materials & Procurement

• Materials will be provided as per the quote, unless the client chooses to supply their own.
• If client-supplied materials are unavailable at the job start, a £250 + VAT per day fee will apply.
• A 15% administration fee applies to all materials purchased by TMC SERVICES on behalf of the client.

5. Scope of Work

Inclusions:

✔ Materials and labor as specified in the agreed quote.

Exclusions:

❌ Parking Costs: The client must provide a resident parking permit or cover ULEZ and congestion charges (added to the final invoice).
❌ Parking Fines: Any PCN (Penalty Charge Notice) received during the project will be charged to the client plus a 20% admin fee.
❌ Pay & Display Parking: If paid by TMC SERVICES, the amount will be included in the final quote with a 20% admin fee.
❌ Additional Work or Materials: Any work or materials not originally quoted, including unforeseen repairs, will be billed separately.
❌ Material Delays: If client-supplied materials cause project delays, additional costs may apply.

6. Additional Charges & Invoicing

• A £10 + VAT charge applies for each additional bank transfer made for agreed balances.
• An invoice will be issued upon completion of the work.

7. Work Guarantee

• TMC SERVICES Property Maintenance Ltd. provides a 1-year guarantee on all work performed.

8. Client Responsibility & Agreement

• It is essential that all clients thoroughly review, understand, and agree to these terms before confirming a booking.
• For any queries, please contact TMC SERVICES Property Maintenance Ltd. before accepting a quotation.

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Professional, Transparent, and Reliable Service

By choosing TMC SERVICES, you are assured of quality workmanship, clear communication, and a seamless experience from start to finish.

📞 Contact us today to discuss your project!