Terms & Conditions – TMC SERVICES Property Maintenance Ltd.
At TMC SERVICES Property Maintenance Ltd., we are committed to providing professional, transparent, and high-quality services. Please review the following terms carefully before proceeding with any work.
Terms and Conditions
1. Quote Validity
- Quotes are valid for 30 days from the date of issue.
- After 30 days, pricing may be adjusted based on material and labor costs.
2. Payment Terms
- Small jobs (£500+): 50% deposit to secure booking, 50% due upon completion.
- Larger projects (e.g., kitchens, bathrooms, decorating): Same 50/50 payment structure.
3. Cancellation Policy
- Cancellation within 5 working days after quote acceptance and deposit payment: 20% of total job cost or £300 (whichever is greater).
- Free cancellation before this period.
4. Materials & Procurement
- Materials are provided as per the quote unless the client supplies their own.
- Unavailable client-supplied materials at job start: £250 + VAT per day fee.
- 15% administration fee for materials purchased by TMC SERVICES.
5. Scope of Work
Inclusions:
- Materials and labor as specified in the quote.
Exclusions:
- Parking costs: Client must provide a permit or cover ULEZ and congestion charges (added to final invoice).
- Parking fines: Any PCN (Penalty Charge Notice) received during the project will be charged to the client plus a 20% admin fee.
- Pay & Display parking: If paid by TMC SERVICES, cost included in final quote with a 20% admin fee.
- Additional work or materials not quoted, including unforeseen repairs, billed separately.
- Material delays due to client-supplied materials may incur additional costs.
6. Additional Charges & Invoicing
- £10 + VAT charge for each additional bank transfer for agreed balances.
- Invoice issued upon work completion.
7. Work Guarantee
- 1-year guarantee on all work performed.
8. Client Responsibility & Agreement
- Clients must review, understand, and agree to these terms before confirming a booking.
- For questions, contact TMC SERVICES before accepting the quote.
📞 Contact us to discuss your project.