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At TMC SERVICES Property Maintenance Ltd., we are committed to providing professional, transparent, and high-quality services. Please review the following terms carefully before proceeding with any work.


Terms and Conditions

1. Quote Validity

  • Quotes are valid for 30 days from the date of issue.
  • After 30 days, pricing may be adjusted based on material and labor costs.

2. Payment Terms

  • Small jobs (£500+): 50% deposit to secure booking, 50% due upon completion.
  • Larger projects (e.g., kitchens, bathrooms, decorating): Same 50/50 payment structure.

3. Cancellation Policy

  • Cancellation within 5 working days after quote acceptance and deposit payment: 20% of total job cost or £300 (whichever is greater).
  • Free cancellation before this period.

4. Materials & Procurement

  • Materials are provided as per the quote unless the client supplies their own.
  • Unavailable client-supplied materials at job start: £250 + VAT per day fee.
  • 15% administration fee for materials purchased by TMC SERVICES.

5. Scope of Work

Inclusions:

  • Materials and labor as specified in the quote.

Exclusions:

  • Parking costs: Client must provide a permit or cover ULEZ and congestion charges (added to final invoice).
  • Parking fines: Any PCN (Penalty Charge Notice) received during the project will be charged to the client plus a 20% admin fee.
  • Pay & Display parking: If paid by TMC SERVICES, cost included in final quote with a 20% admin fee.
  • Additional work or materials not quoted, including unforeseen repairs, billed separately.
  • Material delays due to client-supplied materials may incur additional costs.

6. Additional Charges & Invoicing

  • £10 + VAT charge for each additional bank transfer for agreed balances.
  • Invoice issued upon work completion.

7. Work Guarantee

  • 1-year guarantee on all work performed.

8. Client Responsibility & Agreement

  • Clients must review, understand, and agree to these terms before confirming a booking.
  • For questions, contact TMC SERVICES before accepting the quote.

📞 Contact us to discuss your project.