At TMC SERVICES Property Maintenance Ltd., we are committed to providing professional, transparent, and high-quality services. Please review the following terms carefully before proceeding with any work.

Terms & Conditions

TMC SERVICES Property Maintenance Ltd

These Terms & Conditions govern all works carried out by TMC SERVICES Property Maintenance Ltd (“the Company”). By accepting a quotation or instructing the Company to proceed, the Client agrees to be bound by the terms set out below.

1. Quotations

1.1 All quotations are valid for a period of 30 days from the date of issue.
1.2 After this period, the Company reserves the right to amend pricing to reflect changes in material, labour, or operational costs.

2. Payment Terms

2.1 Small Works (£500 and above):

50% deposit is payable upon acceptance of the quotation to secure the booking.
The remaining 50% is payable immediately upon completion of the works.

2.2 Larger Projects (including but not limited to kitchens, bathrooms, and full decorating projects):

50% deposit upon acceptance
25% interim payment during the project
25% final payment upon completion

2.3 The Company reserves the right to suspend works in the event of late or non-payment.

3. Cancellation Policy

3.1 In the event of cancellation within five (5) working days of quotation acceptance and deposit payment, the Client shall be liable for a cancellation fee equal to 20% of the total contract value or £350 plus VAT (whichever is greater).
3.2 Cancellations made prior to this period will incur no charge.

4. Materials & Procurement

4.1 Materials shall be supplied in accordance with the agreed quotation unless otherwise stated.
4.2 Where materials are supplied by the Client and are unavailable at the commencement of works, a charge of £320 plus VAT per day will apply for delays incurred.
4.3 A 15% administration and procurement fee applies to all materials purchased by the Company.

5. Scope of Works

5.1 Inclusions

Labour and materials are expressly detailed in the accepted quotation.

5.2 Exclusions & Additional Costs

5.2.1 Parking & Access:

The Client is responsible for providing suitable parking permits or covering all ULEZ, congestion, and access charges.
Where Pay & Display parking is paid by the Company, costs will be recharged to the Client with a 20% administration fee.

5.2.2 Parking Penalty Charges:

Any Penalty Charge Notice (PCN) incurred due to the Client’s failure to provide suitable parking will be recharged to the Client in full, together with a 20% administration fee.

5.2.3 Any additional works, materials, or unforeseen repairs not included in the original quotation will be charged separately and only undertaken following Client approval.

5.2.4 Delays caused by Client-supplied materials or access restrictions may result in additional charges.

6. Additional Charges & Invoicing

6.1 A charge of £10 plus VAT applies for each additional bank transfer required to settle outstanding balances.
6.2 Invoices are issued upon completion of works and are payable immediately unless otherwise agreed in writing.

7. Guarantee

7.1 All workmanship carried out by the Company is guaranteed for a period of 12 months from the date of completion, excluding fair wear and tear or Client-supplied materials.

8. Client Responsibilities

8.1 The Client must ensure clear access to the work area at all times.
8.2 All personal belongings must be removed from the work area prior to commencement of works.
8.3 Where the Company agrees to move personal items, this is done entirely at the Client’s risk, and the Company accepts no liability for damage.

9. Acceptance of Terms

9.1 Acceptance of a quotation or payment of a deposit constitutes full acceptance of these Terms & Conditions.
9.2 Any queries must be raised prior to acceptance of the quotation.

📞 Contact us to discuss your project.

Terms & Conditions – TMC SERVICES Property Maintenance Ltd.